How does Mira connect to Shopify?

Through the official Shopify App Store with OAuth. No theme code changes, no liquid editing. Mira reads product, order, customer and inventory data through Shopify's standard APIs.

Does Mira work with Shopify Plus and multiple stores?

Yes. Mira supports Shopify Plus, multi-store setups, and Shopify Markets. Each store can have its own brand voice and language mix while sharing knowledge that should stay shared.

Can Mira create discount codes and edit orders?

Yes. With the right permissions, Mira can issue Shopify discount codes, refund orders, and edit fulfillment details, all logged in your audit trail.

What if Mira does not know the answer?

Mira hands off to your team with full context: what the shopper asked, what she found, and what she's unsure about. No "let me check and get back to you", your agent picks up where Mira stopped.

Serviceform for Shopify

The AI agent built for Shopify merchants.

Mira knows every product, every order and every customer in your Shopify store. She answers in 95+ languages on web, WhatsApp, Instagram and email, and only routes to your team when she should.

Install on Shopify Book a demo

Live on 1,500+ stores from first order to nine-figure brands.

Trusted by 1,500+ brands on their journey from first order to nine-figure scale.

Stockmann
RE/MAX
Renault
Maskun
Comprarcasa
Moberg
EU Business School
BE Group

Native to your Shopify data

Use Shopify data to actually sell

Stop asking shoppers for information you already have. Mira reads your live Shopify store and replies with the answer in seconds.

Live product & inventory feed

Mira reads your Shopify catalogue in real time. She never recommends a variant that's out of stock, and surfaces honest in-stock alternatives when the first pick is gone.
Order, refund and shipping context

Order numbers, fulfillment status, tracking links and refund policy, pre-loaded into every conversation. "Where is my order?" answered before an agent sees it.
Customer profiles, not strangers

Returning shopper? Mira knows what they bought, what they returned, and what they've browsed today, then writes a reply that sounds like a person who remembers them.

More revenue, fewer tickets

Lift the top line. Cut the bottom line.

How Shopify brands lift revenue-per-visitor by up to 32% and resolve up to 60% of conversations without a human in the loop.

Search that actually sells Visitors don't bounce when "red trail runners, EU 43, vegan" returns three real SKUs they can buy right now. Mira reads the question the way a salesperson would.

Red trail runners, EU 43, vegan, under €150?

Vegan upper

Salomon Sense Ride

€135

Vegan upper

Hoka Speedgoat 5

€145

Vegan

La Sportiva Bushido

€129

Discounts only when they move the needle Mira reads the basket and the visit history. The hesitating first-timer sees a code; the loyal customer who would have bought anyway never does.

Visitor signal 3rd visit · cart €76 · hesitating

Won't pay full Likely with a nudge Buying anyway

Code generated FIRST8-A7F2

Bigger baskets, not bigger ad spend When a shopper stalls one step before paying, Mira nudges them back with a relevant add-on, over chat, WhatsApp, or wherever they originally walked in.

Basket €73 / €85

Pegasus 41€105

Cushion socks ×1€12

€12 from free shipping

Mira suggests Performance insoles
pairs with Pegasus 41

Every conversation, measured to the euro Tie every reply to the revenue it generated. CFO-grade attribution so customer ops finally gets credit for what it earns.

Conversations

12,840

Revenue · 30d

€184k

AOV uplift

+18%

Auto-resolved

62%

14 days Revenue attributed to Mira

Order updates that answer themselves 'Where's my package?' is the most common ticket in commerce and the easiest to remove. Mira pulls live shipment data and replies in the customer's own language.

Where is order #SF-19284?

Order #SF-19284 · DHL Express

1 Placed Mon

2 Packed Mon

3 Shipped Tue

4 Out Wed

5 Delivered

Fix orders before they ship the wrong thing The window between 'I bought the wrong size' and 'it's already in transit' is short. Mira catches it in seconds, and edits the order in your store.

Order #SF-19284 · before fulfillment caught in time

~~Pegasus 41 · EU 42~~ Pegasus 41 · EU 43
~~Helsinki Mannerheimintie 12~~ Espoo Tapiolan keskus 3
Refund applied €15.00

Workflows that span your whole stack Update an ERP, send to a 3PL, write back to your CRM. Mira chains real API calls inside one conversation. No agent ever opens a second tab.

Customer asks Chat

→

Check stock Shopify

→

Reserve ERP

→

Confirm CRM

Every channel in one calm inbox Web, WhatsApp, Instagram, email and SMS. Your team works in one place, with one set of macros, one set of metrics, one Mira behind the front line.

AM

Anna M. 10:27
Hi! Where is my order #SF-19284?
WhatsApp
JR

Juan R. 10:24
Need to swap size on weekend order…
Email
SS

Saara S. 09:43
Saw your story, do you have size 38?
Instagram

Triage that knows the difference between a fan and a fire Mira scores every message for urgency, intent and tone. The angry refund and the high-intent buyer rise. The routine FAQ gets handled before an agent sees it.

High Frustrated Refund VIP · 3rd refund 92
High Curious Pre-sale Cart €184 84
Low Neutral Shipping policy Cold visitor 22

Every brand from one cockpit Same workspace, separate identities. Each brand keeps its tone, language mix and reporting; your ops team keeps their sanity.

P Pace & Co

FI · SE

Tickets 1280

CSAT 4.8

O Outlet store

Tickets 940

CSAT 4.6

B B2B portal

EU · UK

Tickets 312

CSAT 4.9

Profiles your team would build by hand, if they had time Every order, every return, every conversation. Lifetime value, preferred language, last product touched, loaded before your agent has even clicked reply.

Anna Mäkinen VIP

LTV

€2,140

Orders

Returns

Channel

FI Last: navy hoodie · returned size up · Browsed: trail shoes ×3 today

Templates that read like a person wrote them Mira fills the gaps automatically, first name, current order, country, ETA. The result reads like a thoughtful message, sent in seconds.

Template

 Hi {{first_name}}, your
order {{order_id}} is on its
way to {{city}}. ETA {{eta}}.

→

Sent in 0.6s

Hi Anna, your order #SF-19284 is on its way to Espoo. ETA Wed 16:00.

Be there on the channels they already trust WhatsApp at 11pm, SMS during the commute, a voice call when they need a human. Same Mira, same memory, same store data, across every channel.

WhatsApp 23:14

Cancel my last order?

Done, €58 back in 3 days.

SMS 08:42

When will it arrive?

Out for delivery, Wed by 16:00.

Voice 14:30

Live · 04:32

Routing to human

Anna Mäkinen Same memory · same store data · across all three

VIP

Built for Shopify

Turn your Shopify store into a profit center.

Everything you'd expect from a customer-facing AI, plus the things generic chatbots get wrong.

AI search & recommendations

Conversational product search trained on your full Shopify catalogue. "Wide feet, flat arch, under €120" returns three real SKUs in stock today.
Every channel, one brain

Web chat, WhatsApp Business, Instagram, Messenger, email and SMS. Same Mira, same memory, same Shopify data across all of them.
Books, schedules, follows up

Mira books viewings, demos and test drives directly into your calendar, and sends the WhatsApp reminder the day before.
95+ languages, native fluency

Detects the language of each shopper and replies in their own. No translation toggles, no "supported languages" lists to keep up.
Discount codes, upsells, abandoned baskets

Mira can generate Shopify discount codes, share product bundles and nudge abandoned baskets, all from inside the conversation.
GDPR-grade by default

EU data residency, PII redacted before reaching the model, audit logs on every reply. Customer data is never used to train shared models.

Mira reads our live catalogue. When a sofa is out of stock she offers two real alternatives in stock today, and the basket size goes up.

Anna K. · Ecommerce manager · Maskun

Mira books viewings at 11pm on a Sunday, in the buyer's own language, before our agents are even awake. The "good leads" pile gets to us first.

David L. · Head of digital · RE/MAX Spain

Install

Live on your Shopify store in days, not months.

No dev work required. Mira learns your store, you approve the tone, you go live.

1. Connect Shopify One-click OAuth via the Shopify App Store. Mira pulls products, orders, customers and policies.
2. Train on your tone We import your FAQ, return policy and brand voice. You review 20 sample replies. We adjust.
3. Pick your channels Web chat, WhatsApp, Instagram, Email, turn on whichever channels matter for your store.

Frequently asked

Questions other Shopify teams asked.

How does Mira connect to Shopify?

Through the official Shopify App Store with OAuth. No theme code changes, no liquid editing. Mira reads product, order, customer and inventory data through Shopify's standard APIs.
Does Mira work with Shopify Plus and multiple stores?

Yes. Mira supports Shopify Plus, multi-store setups, and Shopify Markets. Each store can have its own brand voice and language mix while sharing knowledge that should stay shared.
Can Mira create discount codes and edit orders?

Yes. With the right permissions, Mira can issue Shopify discount codes, refund orders, and edit fulfillment details, all logged in your audit trail.
What if Mira does not know the answer?

Mira hands off to your team with full context: what the shopper asked, what she found, and what she's unsure about. No "let me check and get back to you", your agent picks up where Mira stopped.

Try Mira on Shopify

See Mira on your Shopify store, with your products.

A solutions architect loads your Shopify store, trains Mira on your tone and walks you through real conversations from your own data. 30 minutes, no commitment.

Install on Shopify Book a strategy call

Other platforms

The VIP Brief

The benchmarks. The wins. The hard lessons.

Two minutes every Thursday. What 1500+ ecommerce stores tested this week, and what actually moved the number.

Eight tools. One revenue lift.

Industries we make money for.

Everything you need to ship faster.

The AI agent built for Shopify merchants.

Use Shopify data to actually sell

Live product & inventory feed

Order, refund and shipping context

Customer profiles, not strangers

Lift the top line. Cut the bottom line.

Search that actually sells Visitors don't bounce when "red trail runners, EU 43, vegan" returns three real SKUs they can buy right now. Mira reads the question the way a salesperson would.

Discounts only when they move the needle Mira reads the basket and the visit history. The hesitating first-timer sees a code; the loyal customer who would have bought anyway never does.

Bigger baskets, not bigger ad spend When a shopper stalls one step before paying, Mira nudges them back with a relevant add-on, over chat, WhatsApp, or wherever they originally walked in.

Every conversation, measured to the euro Tie every reply to the revenue it generated. CFO-grade attribution so customer ops finally gets credit for what it earns.

Order updates that answer themselves 'Where's my package?' is the most common ticket in commerce and the easiest to remove. Mira pulls live shipment data and replies in the customer's own language.

Fix orders before they ship the wrong thing The window between 'I bought the wrong size' and 'it's already in transit' is short. Mira catches it in seconds, and edits the order in your store.

Workflows that span your whole stack Update an ERP, send to a 3PL, write back to your CRM. Mira chains real API calls inside one conversation. No agent ever opens a second tab.

Every channel in one calm inbox Web, WhatsApp, Instagram, email and SMS. Your team works in one place, with one set of macros, one set of metrics, one Mira behind the front line.

Triage that knows the difference between a fan and a fire Mira scores every message for urgency, intent and tone. The angry refund and the high-intent buyer rise. The routine FAQ gets handled before an agent sees it.

Every brand from one cockpit Same workspace, separate identities. Each brand keeps its tone, language mix and reporting; your ops team keeps their sanity.

Profiles your team would build by hand, if they had time Every order, every return, every conversation. Lifetime value, preferred language, last product touched, loaded before your agent has even clicked reply.

Templates that read like a person wrote them Mira fills the gaps automatically, first name, current order, country, ETA. The result reads like a thoughtful message, sent in seconds.

Be there on the channels they already trust WhatsApp at 11pm, SMS during the commute, a voice call when they need a human. Same Mira, same memory, same store data, across every channel.

Turn your Shopify store into a profit center.

AI search & recommendations

Every channel, one brain

Books, schedules, follows up

95+ languages, native fluency

Discount codes, upsells, abandoned baskets

GDPR-grade by default

Live on your Shopify store in days, not months.

Questions other Shopify teams asked.

See Mira on your Shopify store, with your products.

The benchmarks. The wins. The hard lessons.

Eight tools. One revenue lift.

Industries we make money for.

Everything you need to ship faster.

The AI agent built for Shopify merchants.

Use Shopify data to actually sell

Live product & inventory feed

Order, refund and shipping context

Customer profiles, not strangers

Search that actually sells | Visitors don't bounce when "red trail runners, EU 43, vegan" returns three real SKUs they can buy right now. Mira reads the question the way a salesperson would.

Discounts only when they move the needle | Mira reads the basket and the visit history. The hesitating first-timer sees a code; the loyal customer who would have bought anyway never does.

Bigger baskets, not bigger ad spend | When a shopper stalls one step before paying, Mira nudges them back with a relevant add-on, over chat, WhatsApp, or wherever they originally walked in.

Every conversation, measured to the euro | Tie every reply to the revenue it generated. CFO-grade attribution so customer ops finally gets credit for what it earns.

Order updates that answer themselves | 'Where's my package?' is the most common ticket in commerce and the easiest to remove. Mira pulls live shipment data and replies in the customer's own language.

Fix orders before they ship the wrong thing | The window between 'I bought the wrong size' and 'it's already in transit' is short. Mira catches it in seconds, and edits the order in your store.

Workflows that span your whole stack | Update an ERP, send to a 3PL, write back to your CRM. Mira chains real API calls inside one conversation. No agent ever opens a second tab.

Every channel in one calm inbox | Web, WhatsApp, Instagram, email and SMS. Your team works in one place, with one set of macros, one set of metrics, one Mira behind the front line.

Triage that knows the difference between a fan and a fire | Mira scores every message for urgency, intent and tone. The angry refund and the high-intent buyer rise. The routine FAQ gets handled before an agent sees it.

Every brand from one cockpit | Same workspace, separate identities. Each brand keeps its tone, language mix and reporting; your ops team keeps their sanity.

Profiles your team would build by hand, if they had time | Every order, every return, every conversation. Lifetime value, preferred language, last product touched, loaded before your agent has even clicked reply.

Templates that read like a person wrote them | Mira fills the gaps automatically, first name, current order, country, ETA. The result reads like a thoughtful message, sent in seconds.

Be there on the channels they already trust | WhatsApp at 11pm, SMS during the commute, a voice call when they need a human. Same Mira, same memory, same store data, across every channel.

Turn your Shopify store into a profit center.

AI search & recommendations

Every channel, one brain

Books, schedules, follows up

95+ languages, native fluency

Discount codes, upsells, abandoned baskets

GDPR-grade by default

Live on your Shopify store in days, not months.

Questions other Shopify teams asked.

See Mira on your Shopify store, with your products.

The benchmarks. The wins. The hard lessons.

Search that actually sells Visitors don't bounce when "red trail runners, EU 43, vegan" returns three real SKUs they can buy right now. Mira reads the question the way a salesperson would.

Discounts only when they move the needle Mira reads the basket and the visit history. The hesitating first-timer sees a code; the loyal customer who would have bought anyway never does.

Bigger baskets, not bigger ad spend When a shopper stalls one step before paying, Mira nudges them back with a relevant add-on, over chat, WhatsApp, or wherever they originally walked in.

Every conversation, measured to the euro Tie every reply to the revenue it generated. CFO-grade attribution so customer ops finally gets credit for what it earns.

Order updates that answer themselves 'Where's my package?' is the most common ticket in commerce and the easiest to remove. Mira pulls live shipment data and replies in the customer's own language.

Fix orders before they ship the wrong thing The window between 'I bought the wrong size' and 'it's already in transit' is short. Mira catches it in seconds, and edits the order in your store.

Workflows that span your whole stack Update an ERP, send to a 3PL, write back to your CRM. Mira chains real API calls inside one conversation. No agent ever opens a second tab.

Every channel in one calm inbox Web, WhatsApp, Instagram, email and SMS. Your team works in one place, with one set of macros, one set of metrics, one Mira behind the front line.

Triage that knows the difference between a fan and a fire Mira scores every message for urgency, intent and tone. The angry refund and the high-intent buyer rise. The routine FAQ gets handled before an agent sees it.

Every brand from one cockpit Same workspace, separate identities. Each brand keeps its tone, language mix and reporting; your ops team keeps their sanity.

Profiles your team would build by hand, if they had time Every order, every return, every conversation. Lifetime value, preferred language, last product touched, loaded before your agent has even clicked reply.

Templates that read like a person wrote them Mira fills the gaps automatically, first name, current order, country, ETA. The result reads like a thoughtful message, sent in seconds.

Be there on the channels they already trust WhatsApp at 11pm, SMS during the commute, a voice call when they need a human. Same Mira, same memory, same store data, across every channel.