— Webinars
Real practitioners. Real numbers.
Sessions with customers, panels with Google, and 45-minute playbooks you can hand to your team on Monday. All recordings free; no signup wall on the videos that exist.
Featured · Recorded · English
CX with Google
Keynote — how Google teams up with Serviceform on conversational AI.
Recorded · English
CX with Google — Panel discussion
A practitioner panel from CX with Google. Real customer-ops leaders share what changed when AI agents went live.
Recorded · English
Double your real estate leads
The exact playbook RE/MAX used to double lead generation in six months — viewing flows, qualification questions, after-hours coverage.
Recorded · Português
Geração de leads com IA
Em português. O caso RE/MAX traduzido para o mercado lusófono — e o que muda no funil quando o agente fala português nativo.
Recorded · Suomi
Tekoälyn rooli verkkokaupassa
Suomeksi. Stockmann, Masku ja Sareskoski — kolme suomalaista verkkokauppaa, ja mitä tapahtui kun tekoäly otti haltuunsa asiakaspalvelun.
The VIP Brief
The benchmarks. The wins. The hard lessons.
Two minutes every Thursday. What 1500+ ecommerce stores tested this week, and what actually moved the number.