— Outbound
Bring them back.
On the channel they actually open.
WhatsApp broadcasts, SMS automations and email flows. All triggered by behavior, all from one place, all with AI-drafted copy that sounds like you.
WhatsApp open rates beat email by 5x. Conversion rates beat web by 3x.
- WhatsApp broadcasts
Approved Meta templates, instant delivery, 90% open rates. Send to a segment or to a single customer.
- SMS automations
Transactional and promotional, behaviour-triggered, with click-tracking and STOP compliance baked in.
- Email flows
Drag-and-drop builder. Welcome series, abandoned cart, win-back, all wired to your CDP.
- Behavioural triggers
Fires when the customer browses a category, abandons a cart, books a viewing or asks a question.
- AI-drafted copy
One brief, three variants. A/B testing wired in. You approve, we ship.
Every business has the same leak. Most visitors leave with nothing. Serviceform exists to change that. Below is every piece of how.
— Proof
Loved by 1500+ websites.
The brands you already buy from.
Real revenue lifts, every quarter, on every continent.
-
Maskun Kalustetalo
The AI agent automates order enquiries and cuts the workload on outsourced customer service significantly.
~80% fewer order enquiries reaching supportRead the case study → -
Sareskoski
AI-powered product guidance helps B2B buyers find the right products faster across a vast catalogue.
24/7 product guidance across 30,000+ SKUsRead the case study → -
Stockmann
Conversational shopping guidance turns premium-brand browsers into confident buyers across fashion, beauty and home.
+22% lift in cart value on guided sessionsRead the case study →
— Hosted in Europe
European by default.
Your customer data stays where it belongs. We run on EU infrastructure, with no subprocessors outside the EU. Compliance is not a feature you turn on.
- EU data centres
Every byte hosted in the European Union. Frankfurt, Helsinki, Dublin. Not "available in EU." Just EU.
- GDPR by default
Data processing agreement signed on day one. Right to erasure, portability and access wired into the platform.
- No cross-border data
No US subprocessors. No grey-zone analytics. Your customer data does not leave the EU.
— Behind Serviceform
Built in Europe. With humans.
Offices in Turku, Stockholm, Barcelona, London and Sri Lanka. A real team, in your timezone, shipping every week and building with you.
— The VIP Brief
The benchmarks. The wins. The hard lessons.
Two minutes every Thursday. What 1500+ ecommerce stores tested this week, and what actually moved the number.