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Recorded webinar · English
CX with Google
Keynote — how Google teams up with Serviceform on conversational AI.
September 18, 2025 32 min
— About the session
A 30-minute fireside keynote with Google Cloud and Serviceform’s founding team. We cover how Gemini-powered agents are reshaping customer support, what enterprise GDPR-grade AI looks like in 2026, and the architecture choices that let us deploy across 1500+ websites without breaking any of them.
Recorded live in Helsinki, September 2025.
— What's covered
- Gemini in production: latency, cost, and quality trade-offs
- EU data residency vs. model freshness — how we balance both
- Why "conversation as the new UI" needs more than just an LLM
- Live demos of multi-language customer support flows
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